To communicate with external Skype for Business users:Ĭontact the admin in the other organization using this email template. Communicate with Skype for Business users in other organizationsĬontact the Skype for Business admin in the other organization You can save your current progress and return if you need to. It may take up to 24 hours for your changes to take effect. Turn on external communications (Small Business) Test the custom domainĪfter that make sure everything works as expected by running Microsoft 365 Skype for Business Domain Name Server (DNS) Connectivity Test. (Go to Setup > Open the Getting Started pane if you don't see it.) For more information, see Add a domain to Microsoft 365. To set up your custom domain, sign in and select Email address in the Getting Started pane. Our goal: to help you get set up right the first time, so you can focus on your work and not on your software. The rest of this process will make much more sense after you've done so. It's best to take the time and set up your custom domain now. Set up your custom domain (Small Business) Set up your custom domain If yes, see Contact the Skype for Business admin in the other organization.If you want to communicate with external Skype for Business users, you'll need to make sure the admin in the other organization has set up external communications as well.ĭo you want your users to communicate with Skype for Business users in other organizations? Communicate with Skype for Business users in other organizations (Small Business) For more information, see Allow users to contact external Skype for Business users.įirst, if you haven't already done so, turn on external communications for everyone in your organization. Sign in to Microsoft 365, and go to Admin > Service Settings > IM, meetings and conferencing > External communications. When you've confirmed that your custom domain is set up correctly, continue to the next step. If no, see Set up your custom domain (Small Business).Īfter that make sure everything works as expected by running Microsoft 365 Skype for Business Domain Name Server (DNS) Connectivity Test.If yes, see Test your custom domain (Small Business).Have you already set up your custom domain? (If you don't see the Getting Started pane, select Setup > Open the Getting Started pane.) For more information, see Add a domain to Microsoft 365. If no, see Turn on external communications.If yes, see Custom domain status (Small Business).For more information, see Add a domain to Microsoft 365.Īre you using a custom domain with Microsoft 365? But most companies prefer to use their own domain, like, for their business email addresses and website. Microsoft 365 creates a domain for you when you sign up (the domain name includes. If the version is Small Business Custom domain (Small Business) What version of Microsoft 365 do you have? To check your Microsoft 365 version, sign in and go to Admin > Licensing. This should take less than an hour of your time, plus up to 24 hours (for network propagation) if you haven't turned on external communications yet. Then we'll give you all the information you need to complete up to four tasks. For more information, see Collaborating with people outside your organization.įirst, we'll ask you a few quick questions about your Microsoft 365 setup. However, all that's required for Outlook external contacts or website sharing is a valid email address. Because each type of external contact has a different purpose.Ī Skype for Business external contact is someone outside your organization who's using a compatible IM and conferencing client - either Skype for Business or Skype. This is not the same as setting up external contacts in Outlook or sharing my website with outside people.
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